PRIVACY POLICY

This Privacy Policy describes how https://davidrecllc.com/ (“Site” or “we”) collects, uses and discloses your personal information when you visit or make purchases from the Site.

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After reading this policy, if you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us at service@davidrecllc.com.

Collection of personal information
When you visit this website, we collect certain information about your device, your interactions with this website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual, including the following, as “Personal Information”. For more information on what personal information we collect and why, please see the list below.

Device Information
Purpose of collection: To load the website accurately for you and to analyze website usage to optimize our website.
Source of Collection: Automatically collected when you visit our website using cookies, log files, web beacons, tags or pixels
Disclosure for business purposes: Soft sharing with our processor wordpress and email marketing.
Personal Information Collected: Web browser version, IP address, time zone, cookie information, websites or products you view, search terms, and how you interact with the website.
order information
Purpose of collection: To provide you with products or services to fulfill our contract, to process your payment information, to arrange shipping, and to provide you with invoices and/or order confirmations, to communicate with you, to screen our orders for potential risk or fraud, To provide you with information or advertisements related to our products or services when in line with the preferences you share with us.
Collection Source: Collected from you.
Personal Information Collected: Name, Billing Address, Shipping Address, Payment Information, Email Address and Phone Number. Credit card information is never stored in our system.
Customer Support Information
Purpose of collection: To provide customer support.
Collection source: collected from you
Disclosures for Business Purposes: Shared with our Customer Support Portal.
Personal Information Collected: Email address, name, contact information and statement provided by you.

share personal information
As described above, we share your personal information with service providers to help us deliver our services and perform our contract with you. E.g:

We use wordpress to power our online store. You can read more about how wordpress uses your personal information here
We may share your personal information to comply with applicable laws and regulations, to respond to subpoenas, search warrants or other lawful requests for information we receive, or to otherwise protect our rights.
We use the following services that may access your data: our processor wordpress, our email marketing software Klaviyo and Drip, our in-house order management software Fishbowl, our customer service portal Gorgias.
behavioral advertising
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we think may be of interest to you. E.g:

We use Google Analytics to help us understand how our customers use this website. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information with our advertising partners about your use of this website, your purchases, and your interactions with our advertisements on other websites. We collect and share some of this information directly with our advertising partners, in some cases through the use of cookies or other similar technologies (which you may agree to, depending on your location).
We share information about your use of this website, your purchases, and your interactions with our advertisements on other websites through Facebook ads and Meta for Business. We collect and share some of this information directly with our advertising partners, in some cases through the use of cookies or other similar technologies (which you may agree to, depending on your location).
For more information on how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) education page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You can opt out of targeted advertising by:

Facebook – https://www.facebook.com/settings/?tab=ads
Google – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads ]
Additionally, you may opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal: https://optout.aboutads.info/.

Use of personal information
We use your personal information to provide you with our services, including: making products for sale, processing payments, shipping and fulfilling your orders, and keeping you up to date on new products, services and offers.

your rights
GDPR
If you are an EEA resident, you have the right to access the personal information we hold about you, to port it to new services and to request that your personal information be corrected, updated or deleted. If you would like to exercise these rights, please contact us using the contact details above.

CCPA
If you are a California resident, you have the right to access the personal information we hold about you (also known as the “right to know”), port it to new services, and request that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us using the contact details above.

If you would like to appoint an authorized agent to submit these requests on your behalf, please contact us at the address above.

cookies
A cookie is a small amount of information downloaded to your computer or device when you visit our website. We use many different cookies, including functional, performance, advertising and social media or content cookies. Cookies allow websites to remember your actions and preferences (such as login and regional selection) to improve your browsing experience. This means you don’t have to re-enter this information every time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, such as whether they are visiting for the first time or frequently.

We use the following cookies to optimize your experience on our website and to provide our services.

The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are permanent and expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in a number of ways. Please keep in mind that deleting or blocking cookies may negatively impact your user experience and some parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, usually located in your browser’s “Tools” or “Preferences” menu. More information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through the following website: www.allaboutcookies.org.

Also, please note that blocking cookies may not completely prevent the way we share information with third parties, such as our advertising partners. To exercise your rights or to opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

do not track
Please note that since there is no consistent industry understanding of how to respond to “Do Not Track” signals, we will not change our data collection and use practices when we detect such signals from your browser.

Variety
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or other operational, legal or regulatory reasons.

complaint
As mentioned above, if you would like to make a complaint, please contact us by email or post using the details provided in “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here: [Add the contact information or website of the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]

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